Contacted While on the Robinsonlisten?
It's illegal to be contacted when you're on the Robinsonlisten. We help you report the violation.
Your Rights Are Protected by Law
If you're on the Robinsonlisten, companies are not allowed to contact you by phone with offers for goods or services. This protects your privacy, and violations can result in fines up to 10,000 DKK per call.
Marketing Practices Act § 10, Section 4:
Robinsonlisten protection applies to advertisements and communications at the postal address where the recipient's name and address are written on the outside. Additionally, the Robinsonlisten protects against the few calls that are normally legal.
What Do We Do with Your Report?
We cannot compensate you financially, but we will try to help:
- We contact the company and make them aware of the violation
- We help them implement correct procedures
- We ensure they understand Robinsonlisten legislation
- We follow up to prevent future violations
Important to Know
We are not a public authority and cannot issue fines. For official complaints, you should contact Forbrugerombudsmanden or Datatilsynet.
Report Violation
Official Complaint Options
To file an official complaint and potentially influence sanctions, you can contact:
Forbrugerombudsmanden
Handles complaints about illegal marketing and spam
File Complaint with ForbrugerombudsmandenAre You a Company?
Avoid getting into this situation. Automatically check Robinsonlisten before every customer contact.
See Solution for Companies