Your lists are yours. We only borrow them for the check.
We process your lists on your behalf and only to check them against the Robinson list. Data stays in the EU, files are deleted automatically, and you can delete a list the moment you've downloaded the result.
In short
What happens to a list you send
From the moment a list arrives until it's deleted again. The same applies to upload, email, API and integrations.
The list arrives
By upload, email, API or your integration, over an encrypted connection all the way.
Every row is checked
Against the Robinson list, on our own servers in the EU. We don't pass your data to anyone else to do the check.
You download the result
It's kept for the number of days you've chosen. 30 days by default, 90 at most.
We delete
When that time is up, we delete the file and the names and addresses. Only the counts and the check receipt remain, and they hold no personal data.
We only receive a list once you have an account and have accepted the data processing agreement.
How we look after data
The routine work, so you don't have to think about it.
Data processing agreement
We act as your processor under the GDPR. The agreement sets out what we may do, how we protect data and when we delete it.
Subprocessors
We use few suppliers. You get the list with names and locations when you sign up, or when you write to us.
Encryption
Data is encrypted in transit, and files are kept in encrypted storage.
Access
Only staff who need to help you have access. They sign in with two-factor authentication, and key actions are logged.
Your own copy of the list
Prefer to use a Robinson list you bought from the CPR register yourselves? We can check against that instead and delete it when you ask.
Breach notice
If a breach affects your data, you're told within 24 hours of us discovering it.
Data questions
Didn't find the answer? Write to us
Are you a controller or a processor?
We're a call centre working for a Danish client. What's our role?
Do you use our lists for anything else?
Where is the data?
Questions from your DPO?
Write to us and we'll answer directly. We're happy to send you the DPA before you decide.